Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a skilled and experienced General Manager to join our team and oversee the operations of our business. The General Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

• Manage the budget and financial performance of the company, including setting goals and monitoring results

• Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes

• Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations

• Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available

• Monitor market trends and adapt to changing business needs

• Other duties as assigned

Qualifications:

• Minimum of 5 years of experience in a management role

• Strong leadership and problem-solving skills

• Ability to adapt to changing business needs

• Excellent communication and customer service skills

• Strong financial management skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a skilled and experienced General Manager to join our team and oversee the operations of our business. The General Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

• Manage the budget and financial performance of the company, including setting goals and monitoring results

• Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes

• Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations

• Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available

• Monitor market trends and adapt to changing business needs

• Other duties as assigned

Qualifications:

• Minimum of 5 years of experience in a management role

• Strong leadership and problem-solving skills

• Ability to adapt to changing business needs

• Excellent communication and customer service skills

• Strong financial management skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and skilled Maintenance Technician to join our team and perform a variety of tasks to ensure the smooth operation and upkeep of our facility. The Maintenance Technician will be responsible for performing routine and preventative maintenance, as well as troubleshooting and repairing equipment and systems as needed. The successful candidate will have strong problem-solving skills and be able to work independently.

Responsibilities:

• Perform routine and preventative maintenance tasks, such as cleaning and lubricating equipment, checking and replacing filters, and inspecting systems for proper operation

• Troubleshoot and repair equipment and systems as needed, including electrical, plumbing, and HVAC systems

• Respond to maintenance requests and emergencies in a timely manner

• Maintain accurate records of maintenance activities and equipment inventory

• Follow safety guidelines and procedures to ensure a safe work environment

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience as a maintenance technician or in a similar role

• Strong problem-solving and troubleshooting skills

• Proficiency with hand and power tools

• Knowledge of electrical, plumbing, and HVAC systems

• Ability to work independently and prioritize tasks

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a skilled and reliable Maintenance Engineer to join our team and provide maintenance and repair services to our facility. The Maintenance Engineer will be responsible for performing a variety of tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility. The successful candidate will have strong problem-solving and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Perform a variety of maintenance and repair tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility

• Identify and troubleshoot issues with equipment and systems, and make necessary repairs

• Perform routine inspections and maintenance to ensure the facility is in good working condition

• Maintain accurate and up-to-date records of maintenance and repair activities

• Communicate effectively with other team members and management to ensure timely completion of tasks

• Other duties as assigned

Qualifications:

• Minimum of 3 years of experience as a maintenance engineer or in a similar role

• Skilled in a variety of maintenance and repair tasks, including electrical, plumbing, and HVAC

• Strong problem-solving and communication skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

  • FOSSE EXPERIENCE

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Full job description

Responsabilidades

Cambiar la ropa de cama y hacer las camas.

Reemplazar toallas usadas

Barrer y trapear pisos

Aspirar alfombras

Reponer los productos para el cuidado del baño (por ejemplo, jabón)

Limpiar áreas públicas, como pasillos.

Informar de cualquier problema técnico y necesidad de mantenimiento.

Responder las preguntas de los huéspedes (por ejemplo, sobre servicios adicionales)

Ayudar a los huéspedes a recuperar objetos perdidos

Asegúrese de que todas las habitaciones asignadas estén limpias y ordenadas al final del turno.

Habilidades

Experiencia laboral como housekeeper, preferido.

Experiencia con equipos y productos de limpieza industrial.

Buena salud física y resistencia.

Flexibilidad para trabajar por turnos.

Capacidad para trabajar con poca o ninguna supervisión y al mismo tiempo cumplir con estándares de alto desempeño.

Excelentes habilidades de organización.

Capacidad para seguir instrucciones.

Tipos de trabajo: Tiempo parcial

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume workload
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Excellent attention to detail and problem-solving skills
• Flexibility to work overnight shifts, including weekends and holidays

Shifts: 

Thursday-Monday

3:30p-11:30p

DUTIES AND RESPONSIBLITIES:

• Remove all dirty linen from assigned Room Attendants’ carts and closets/storage, and transport to laundry and/or follow procedure for handling of dirty linens/towels.
• Maintain cleanliness and organization of all of supply areas including but not limited to, service landing areas, supply closets, public areas; remove and dispose of trash, wipe down/clean/dust shelves/counters/surfaces/floors/walls; sweep, mop, strip and wax floors; remove non-floor closet items and store in appropriate areas.
• Dust, vacuum/shampoo, sweep, mop public areas; wipe, mop, and clean surfaces including but not limited to floors, elevator tracks, and furniture.
• Respond to guest's requests such as delivery of housekeeping supplies including but not limited to linens, towels and toiletries.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, sidewalks, and other public areas, as directed.
• Stocking and re-stocking of supplies
• Working in the laundry Room to ensure proper sorting and handling of clean/dirty linens is carried out.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor/control supplies and amenities and minimize waste within all areas of housekeeping.
• Uphold safety requirements, practice safe handling of chemicals, equipment, and supplies.
• Follow all safe working practices according to procedural standards.
• Report shortages of supplies and equipment to Supervisor.
• Will regularly assist with deep cleaning projects.
• May assist with other duties as directed.
• Transporting guests to and from the airport.
• Able to drive and maintain hotel van cleanliness, maintenance, and fueling.
• Keeping porte cochere free of debris; ensuring trashcans are emptied daily.

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Anant is seeking an experienced Housekeeper, capable of consistently maintaining high standards of cleanliness and attention to detail. As part of our hospitality team, teamwork is paramount and vital to the overall guest service experience.

Our ideal candidate has previous experience in hospitality and housekeeping; however, this experience is not required in order to apply. Because our housekeepers regularly interact with guests, we are seeking an individual with a friendly attitude and personable nature to ensure that guests feel comfortable and welcome during their stay. This individual is also able meet the physical demands of this position throughout the duration of each shift.

Anant is an industry leader in hotel development, construction and management throughout the Midwest. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Honesty, Transparency and Loyalty! To learn more about us, check out our website at http://www.anant.life!

Job Functions

• Retrieve items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
• Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, and clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replace towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dust and polish all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strip bed of all linen and remakes with fresh linens, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.  Lift mattresses to check for soil between mattresses and under bed.
• Check closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspect all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secure and maintain custody of equipment, keys, and supplies at all times in order to protect and preserve hotel property.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Perform other duties as assigned, requested or deemed necessary by management.

Knowledge, Skills, and Abilities

·       Must be able to communicate effectively with the public and other team members.

·       Must be willing to assist co-workers with their job duties.

·       Must be able to learn new tasks quickly and thoroughly. 

·       Must follow all appropriate policies and procedures.

·       Must possess excellent organizational skills.

·       Must be able to meet personal appearance and cleanliness or hygiene standards.  

·       Must be able to effectively manage time.

·       Must have excellent work history and attendance record.

·       Must be able to work flexible hours, weekends, and holidays.

Physical Requirements

·       Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer printouts.

·       Must have upper body strength to lift up to 50 lbs. continually throughout an 8-hour shift.

·       Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8-hour shift.

·       Must be able to work with arms raised above head throughout an 8-hour shift.

·       Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire workday.

·       Must be able to complete 2.5 rooms in a one-hour time frame.

Education and Experience

·       High school diploma preferred.

·       Experience in housekeeping or janitorial work preferred but not required.

·       Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.

Anant, Inc. is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.

Introduction:

We are seeking a skilled and reliable Maintenance Engineer to join our team and provide maintenance and repair services to our facility. The Maintenance Engineer will be responsible for performing a variety of tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility. The successful candidate will have strong problem-solving and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Perform a variety of maintenance and repair tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility

• Identify and troubleshoot issues with equipment and systems, and make necessary repairs

• Perform routine inspections and maintenance to ensure the facility is in good working condition

• Maintain accurate and up-to-date records of maintenance and repair activities

• Communicate effectively with other team members and management to ensure timely completion of tasks

• Other duties as assigned

Qualifications:

• Minimum of 3 years of experience as a maintenance engineer or in a similar role

• Skilled in a variety of maintenance and repair tasks, including electrical, plumbing, and HVAC

• Strong problem-solving and communication skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Interested in Growing Your Career in Maintenance? We are looking for a responsible, experienced and approachable person to join our team. As a full-time maintenance professional, you are the go-to person for all hands-on aspects of the hotel’s maintenance, ensuring that the hotel is running comfortably, efficiently and safely for both guests and fellow team members.

Fairfield- We Are All-In for You!

· Team atmosphere with excellent management!

· Competitive pay and employee room rates

· A new, modern and beautiful hotel!

· Opportunities for career advancement

We Will Count on You for…

· Providing the leadership, sound judgement, and technical skills required for the ongoing and exceptional maintenance of the hotel property’s interior, exterior, and equipment.

· Responding promptly and positively to requests from guests, management and team members, completing maintenance requests as required for the comfort, well-being, and safety of all.

· Completing daily maintenance tasks to ensure property upkeep as required by management. Ensuring that the parking lot and grounds are maintained in an attractive, safe and secure manner, and in accordance with established quality and safety standards.

· Accomplishing repairs, using a working knowledge base and experience with basic mechanical, electrical, carpentry, painting, and plumbing maintenance and repair issues, as well as a high proficiency in the responsible and safe use of tools and equipment.

· Following all Federal, State, Local and Hotel safety and sanitation regulations, policies, procedures and guidelines. Working closely with other team members, alerting management to safety and/or security issues, and attending all required training.

Let's Get Together! Apply in the following ways...

· Apply on this site!

· Stop by the property directly at Insert property name and address and fill out an initial job application · Check out our Careers Page! https://anant.life/careers/

Anant is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.

Anant is seeking a Front Desk Agent to provide an exceptional first experience for arriving and departing hotel guests. Front Desk Agents provide accurate and timely information and services and respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.

Our ideal candidate has experience in serving guests in any capacity but preferably a hotel environment or similar environment. They are familiar with computers and other office equipment and are capable of learning new procedures. This individual is also able to multitask and can remain personable and welcoming even in a fast-paced environment. They have excellent work ethic and are resourceful in resolving guest inquiries and requests.

Anant is an industry leader in hotel development, construction and management throughout the Midwest. Our hotel brands include Aloft, EVEN Hotel, Holiday Inn, Holiday Inn Express, and Fairfield Inn & Suites. We believe in our core values of Honesty, Loyalty, and Dedication! To learn more about us, check out our website at http://www.anant.life!

JOB FUNCTIONS

• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
• Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
• Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
• Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.
• Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.

• Contributes and maintains established information and communications sources such as department and front desk logbooks in order to enhance department communications and operations.
• Aids other employees and departments to contribute to the best overall performance of the department and the hotel.

KNOWLEDGE, SKILLS, AND ABILITIES

            The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Must be able to work in a fast-paced environment and be proactive to anticipate guest needs.

·       Capable of multitasking to answer phones, attend to guests, and other tasks.

·       Strong attention to detail to spot errors in transactions, room bookings, etc., as well as safety issues or hazards around the hotel.

·       Capable of efficient time management.

·       Possess sound judgment and decision-making skills.

·       Capable of being resourceful, highly organized, and customer focused.

·       Be an ambitious, energetic team player with a drive to grow in the career in hospitality.

·       Must be able to work in a fast-paced environment.

·       Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

·       Must be willing to assist co-workers with their job duties.

·       Must be able to learn new tasks quickly and thoroughly. 

·       Must follow all appropriate policies and procedures.

·       Must possess excellent organizational skills.

·       Must be able to meet personal appearance and cleanliness or hygiene standards.  

·       Must be able to effectively manage time.

·       Must have excellent work history and attendance record.

·       Must be able to work flexible hours, weekends, and holidays.

EDUCATION AND EXPERIENCE

·       High school diploma or equivalent required.

·       1+ years Front Desk Agent experience preferred.

·       Experience with computer systems and office equipment required.

PHYSICAL REQUIREMENTS

·       Must be able to endure long periods of standing and walking throughout an 8-hour shift.

·       Must have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.

·       Must be able to repeatedly bend and kneel while reaching below waist height at the front desk.

·       Must be able to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

·       Must possess good dexterity of hands/fingers, such as for gripping, pinching, writing, and typing.

·       Must be able to endure constant repetitive movement (typing, writing, etc.) for long periods of time.

·       Must be able to communicate verbally to guests and comfortably use a phone system.

·       Must be able to adequately move about the hotel area to complete tasks.

Anant, Inc. is an Equal Opportunity Employer and does not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law.